Showing posts with label corporate culture. Show all posts
Showing posts with label corporate culture. Show all posts

Thursday, August 28, 2014

Leaving New York: True Love


Track Four #TrueLove
He loved Central Park. It gave him a feeling of liberation from confined space; oozing out of the pores of the freest city in the world--of possibilities outside its verdant borders. Staring out at the Park, the reality of his abrupt exit from FormCorp nearly suffocated him this evening on the way to the airport; slowly making his way north on Fifth Avenue, a sad soundtrack playing in the dark limousine.

The four years spent in Manhattan exceeded every dream he’d had of life in the City that Never Sleeps. It breathed life into him every morning as he walked the concrete canyons to work, even trudging through grey, slushy snow. As CEO of a wholly-owned subsidiary, he spent four years immersed in FormCorp and the culture of the financial district. Large corporations have diverse networks and traditions so ingrained they live like old families, oblivious to their dysfunction and set in their ways. With many of his ideas ignored or marginalized by the parent company and on the verge of a leadership shift; he’d decided to leave without much fanfare. It was time to go, but the city's twinkle faded before his eyes, refracted by tears. The city was moving on without him.
As an outsider from New York, coming into lead a major division was a difficult challenge; the ethos of this culture was an elitist brand of excellence, and every team was a team of type-A leaders. As hard as it was to gain the high ground in his group within the larger corporation, the years had flown by in “New York time,” making this evening’s final ride even more shocking. This was it. He was leaving her. The end of a short, torrid love affair, doomed from the beginning. How appropriate that the driver, Mike; like a friend by now, slipped Coldplay’s latest reflective album "Ghost Stories" into the stereo system; a musical representation of his crushed, defeated torpor. He lifelessly leaned against the door staring out at the city bustling by, seemingly like a lover fading down and away on a busy street, lost in the crowds.

He would miss the wild changes in seasons, fashionistas, the art, and the word-on-the street. Dining in Manhattan always presented challenges, but he enjoyed the “hunt” of finding just the right place to eat. Often you didn’t brag about some local discovery because you wanted to keep it to yourself, keep it from being overrun. Here, everything moved with such a velocity; from public opinion, to speeding cabs, the rise and fall of the markets, even the lithe Central Park “joggers” had a running pace he always envied. This was the City of the World; nothing like it.
["Most other American municipalities are segregated by class and culture, education and personal choice. But in New York everybody is jumbled up together and bounced around until you have African princes walking side by side with Appalachian Daughters of the American Revolution, and aspiring starlets making room for hopeful housewives past their prime. Even with real estate costs climbing above the reach of almost everyone, you can still find all the elements of humanity riding #1 train down under the West Side of Manhattan."
--Walter Mosley (The Long Fall 2009)]
His company spent a lot of time helping its leaders learn what to do, say, how write email, or drive production and profits; however, not enough time was spent helping those same leaders learn what to stop doing. His early mistake was not in governance of his team, but failing to ask the right questions about the company which owned FormCorp. Before he even took the job in New York, he could have delved deeply into its leadership structure and how its centralized nature diluted the power of the divisional CEOs. Like why did the Executive VP working closely with the President & Chairman have the right meddle in his operation? She wasn’t above him on the org chart, but he couldn’t get her out of his business: "that's just not how we do it at FormCorp," was the mantra; but he believed that without freedom and creativity, collaboration looks like conformity.

His ability to change or even accommodate the executive leadership team of FormCorp’s parent company was slight in the first year of his tenure; and yet business practices they couldn’t stop doing would be the harbinger of his end, even though three years later. This may seem as minutiae out of a MBA class; but power struggles are as old as time; and it came down to that.
Taking a risky leap exposes one to all sorts of danger and timing is everything.

He’d heard those bromides forever, but their truth hung on every word of the songs Chris Martin sang this lonely evening. His family had moved back to California already, giving him time to close up his tenure at FormCorp and exit the city. All the “what-ifs” had been tumbling around in his mind for weeks, as the end approached; he’d even considered taking some time off to consider resurgence--staying in the position but taking a different approach. Ultimately, it was the permanent finality of this trip out of town making him feel so broken, ancient, and sad--and gone.

 “It is often said that New York is a city for only the very rich and the very poor. It is less often said that New York is also, at least for those of us who came there from somewhere else, a city for only the very young.” ― Joan Didion, from Slouching Towards Bethlehem  

Stuck in traffic on Fifth Avenue, listening to Coldplay’s transparent, very personal CD, “Ghost Stories,” he recognized that his sorrow was different than Chris Martin; but they both carried bruised and tattered hearts. The melancholy of the fourth song, True Love played as a soundtrack to his grieving; lament reflecting back off the tall glass towers peering over the Park. Going to the airport on his last trip out of town lifted the burden of his corporate battle against dysfunction; even though physically, he slumped down, hidden in the dark leather seat like it was a cave. His sentiment was mournful, even weeping, like Jonny Buckland's ethereal guitar solo toward the end of the track. She couldn't look him in the eye as she left, that was the worst of it.


Darkness engulfed like none before. A long, successful run in this business made him to this point unaware of the pain of rejection or the agony of defeat. He saw his underlings and some friends endure disaster before, and subconsciously, he probably knew that renewed growth would come out of this day; yet on this drive none of that coalesced in his mind. For a while he was in control, but he lost it. He sobbed. Unbelieving, agonizing with regret. The song was about a pain too great to face:

"Tell me you love me, New York; if you don't, then lie. It can’t be over. Lie to me."

(end)

#Fiction ©Mark H. Pillsbury (2014)
©Coldplay 6th album "Ghost Stories" rel. by Atlantic Records in N Am. on 05/19/2014

Thursday, June 23, 2011

Dirty Dozen (questions) about Matthew 7:12 "golden rule"

Mark Goulston a consultant and coach asks these tough questions about the Golden Rule:

1. How often do you say, “I’m sorry” vs. expect others to say, “I’m sorry”?
2. How often do you say, “Thank you” vs. expect others to say, “Thank you”?
3. How often do you say, “I was wrong” vs. expect others to say, “I was wrong”?
4. How often do you patiently wait for people who are taking too long vs. expect people to patiently wait for you when you are taking too long?
5. How often do you go out of your way to help someone without their having to ask vs. expect someone to go out of their way to help you without your having to ask?
6. How often do you give people the benefit of the doubt vs. expect people to give you the benefit of the doubt?
7. How often do you give others a compliment vs. expect others to give you a compliment?
8. How often do you root for others vs. expect others to root for you?
9. How often do you acknowledge the deeds of others vs. expect others to acknowledge your deeds?
10. How often do you listen to others vs. expect others to listen to you?
11. How often do you take responsibility for your actions vs. expect others to take responsibility for their actions?
12. How often do you accept no for an answer from others vs. expect others to take no for an answer from you?